User Account Guide

Open the Login tab, and click on the “Forgot Password” button.

Each level unlocks new features. By verifying information, you’ll access higher limits and unlimited trading on your CoinCash account.

You may check the level of your account once you’ve logged in, by clicking on the "Verification" tab.

If you no longer need your CoinCash profile, please contact us on any platform so we can assist with your account deactivation.

My name has been changed; how can I update my CoinCash profile?

In some cases, additional identification is needed to permit or continue trade, often due to expired documents or insufficient image quality.

For safety and to prevent misuse of rights, we may contact you more easily when immediate action is needed, such as during significant changes in exchange rates.

To keep you updated on your order status, we need your email address to send you information related to your transactions.